Privacy Policy
Effective Date: July 31, 2026
Privacy in plain language
We use your information to create your Action Plan, operate your account, run an alert you purchase, process payment, and deliver sighting reports. Some pet information must be public for neighbors to recognize and report the pet; account, payment, and private location information are handled separately.
Read the full policy below for the legally binding details.
Information that may appear publicly
A public pet or sighting page may show the pet's photo, description, general last-seen area, missing date, and a sighting-report form. How precisely the last-seen location appears is controlled by the map-precision setting you choose. We never publish your home address or personal contact details.
Information We Collect
We may collect the following categories of information:
- Account information (for example, name, email address, and login credentials).
- Alert information (for example, pet details, photos, and last-seen location data).
- Payment-related information needed to process purchases through our payment provider.
- Technical and usage information (for example, device/browser information, logs, and interactions with the Site).
How We Use Information
We use information to:
- Provide and operate the Site and related services.
- Create, manage, and support lost-pet alerts.
- Process transactions and account activity.
- Communicate with you about your account, alerts, and support requests.
- Maintain security, prevent abuse, and improve service quality.
How We Share Information
We may share information with service providers that help us operate the Site, including:
- Payment processing providers (for example, Stripe) to process purchases.
- Cloud hosting, storage, and infrastructure providers.
- Advertising platform providers used to run alerts when applicable.
We may also disclose information when required by law or to protect rights, safety, and security.
Cookies and Similar Technologies
We use cookies and similar technologies for authentication/session management, security, and analytics/measurement. You can manage cookie preferences through your browser settings.
Data Retention
We retain personal information for as long as needed to provide services, meet legal or operational requirements, resolve disputes, and enforce agreements.
Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. No method of transmission or storage is completely secure.
Your Choices
Depending on your jurisdiction, you may have rights related to access, correction, deletion, or restriction of your personal information. To make a request, contact us at info@yourpetfinders.com.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.
Contact
If you have questions about this Privacy Policy, contact us at info@yourpetfinders.com.